Similar to merge tags used in a Word mail merge, Appointuit provides a number of merge tags that can be included in your Appointuit Engage, or Engage SMS campaigns.
The following lists below show each tag, where it can be used, and what it can do.
For Appointuit Engage Emails:
| Merge Tag | Where it can be used | What it does |
| {{patient_name}} | For any campaign | Show's the patient full name |
| {{patient_dob}} | For any campaign | Show's the patient date of birth |
| {{business_name}} | For any campaign | Show's the business name (not branch) |
| {{business_address}} | For any campaign | Show's the business address |
| {{business_phone}} | For any campaign | Show's the business phone number |
| {{business_email}} | For any campaign | Show's the business email address |
| {{website_url}} | For any campaign | Show's the business website url |
| {{widget_url}} | For any campaign | Show's the business widget url |
| {{reminder_reason}} | Campaigns using an imported list from BP, or using the 'Clinical Reminders' filter | Show's the reminder reason/s for that patient (if multiple, they are merged and separated with a comma) |
| {{reminder_date}} | Campaigns using an imported list from BP, or using the 'Clinical Reminders' filter | Show's the reminder date for that patient |
| {{practitioner_name}} | Campaigns using the 'Clinical Reminders' filter | Show's the practitioners/s for that patient's reminders (if multiple, they are merged and separated with a comma) |
For Appointuit Engage SMS:
| Merge Tag | Where it can be used | What it does |
| {{patient_name}} | For any campaign | Shows the patient's full name |
| {{FirstName}} | For any campaign | Shows the patient's first name |
| {{LastName}} | For any campaign | Shows the patient's last name |
| {{widget_url}} | For any campaign | Shows the business widget url |
| {{campaign_url}} | Campaigns that are linked to an email campaign | Shows a link to a web version of the linked email campaign specific to that patient |
| {{unsusbscribe_url}} | For any campaign | Shows a link to unsubscribe from sms |
| {{reminder_reason}} | Campaigns using an imported list from BP, or using the 'Clinical Reminders' filter | Show's the reminder reason/s for that patient (if multiple, they are merged and separated with a comma) |
| {{reminder_date}} | Campaigns using an imported list from BP, or using the 'Clinical Reminders' filter | Show's the reminder date for that patient |